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Scrub Me Sideways
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Booking & Cancellation Policy

Bookings

Cancellations & Rescheduling

Cancellations & Rescheduling

  • A $50 deposit is required to secure all cleaning appointment. This amount will be deducted from your final invoice on the day of service.
  • If you’re a first-time client and unsure how long the job will take, we recommend booking a Free Quote & Estimate first so we can give you a proper time estimate.
  • Appointment times are subject to availability. Once confirmed, you’ll receive a booking confirmation email with all the details.
  • Access to the property must be arranged prior to the appointment (keys, codes, gate instructions, pet details, etc). If we arrive and can’t access the property, the booking will be treated as a cancellation. 

Cancellations & Rescheduling

Cancellations & Rescheduling

Cancellations & Rescheduling

  • We understand life happens - just give us at least 48 hours notice if you need to cancel or reschedule your clean.
  • Cancellations or changes made within 48 hours of your scheduled appointment will result in the $50 deposit being retained as a cancellation fee.
  • If we arrive and cannot access the property, the service will be considered cancelled and the deposit will not be refunded.
  • Repeated cancellations may require full prepayment for future bookings.

Payments

Our Promise

Our Promise

  • The $50 deposit is not an extra charge - it comes off your total invoice.
  • The remaining balance is payable on the day of service via cash, card, or invoice (as arranged).
  • All invoices must be paid within 7 days unless otherwise agreed upon.

Our Promise

Our Promise

Our Promise

We’re here to make life easier - not harder.

We’ll always do our best to accommodate changes when possible, but these policies help us keep things fair for everyone and ensure our team’s time is respected.


By booking a service with Scrub Me Sideways, you agree to the above Terms & Conditions. If you have any questions, just reach out to- we’re always happy to chat.

Copyright © 2025 Scrub Me Sideways - All Rights Reserved.

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